Performance reviews are a crucial part of any organization’s growth and success. They provide an opportunity to assess employee performance, set goals, and offer constructive feedback. However, not ...

In an increasingly polarized world, leaders who deploy three principles in challenging conversations set themselves apart.

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

In the professional world, difficult conversations are inevitable. Whether it's delivering a negative performance review or discussing a potential layoff, the way these conversations are handled can ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

Many people find it difficult to discuss diversity, politics, and social justice topics in classrooms and other forums. This sentiment is rising, as reported by a Pew Research Center survey where ...

When leaders avoid difficult conversations, trust erodes, goals drift and partnerships lose the alignment and accountability they need to succeed. Sooner or later, every collaboration is going to need ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...