Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

Charisma Glassman is Senior Partner & Global Head of Retail Advisory at Genpact, helping global brands transform the end-to-end value chain. With inflation, market volatility and rapid technological ...

Enterprise data systems now sit beside ranking, inference and decision pipelines that influence what users see, interact with, and act on. At scale, these systems often remain operational while ...