As part of the research project FENI-X, USU is contributing its AI expertise in the field of IT and service management as an industry partner. The aim of the project is to strengthen the resilience of ...

Defined as “the application of knowledge, skills, tools and techniques to project activities to meet the project requirements,” project management has “always been practiced informally,” according to ...

It is widely agreed that Generative Artificial Intelligence (GenAI) will transform conventional practice across the spectrum of service industries in the near future. It seems unlikely this will ...

There are lots of different project management methodologies for keeping track of team plans and progress, and there’s no single answer when it comes to which is best. It all depends on the types of ...

Director of Scholarship at Change Management Unit at the Vice Chancellors' office; Professor and Head of Archie Mafeje Research Institute, University of South Africa Re-search is a dirty word.