The first word in SOAP (Simple Object Access Protocol) is “simple,” but the world of Web services has become very complicated. In early 2000 the SOAP specification was published, and it was quickly ...

Chances are you don’t like wasting time in useless meetings. People often say “this meeting should have been an email.” But what about one-to-one calls? Could they be a series of voice messages and ...

TELUS Expert Messaging, part of the My TELUS app, eliminates wait times associated with traditional phone and live chat queues VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International, ...

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Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...